Urgent Support

Emergency Contacts 

This is not an emergency service. If you feel you or someone you know is a risk of harm to yourself or someone else, please call the emergency services (111 option 2 for mental health crisis line, 999 for emergencies) and/or mental health helplines. 

Please follow the links below for this information:

Call Mind's support line on 0300 102 1234.

This is a safe space for you to talk about your mental health. All advisors are trained to listen to you and help you find specialist support if you need it.

They are open 9am to 6pm, Monday to Friday (except bank holidays).

0115 880 280 

Harmless is the centre of excellence for self harm and suicide prevention 

You can contact Samaritans 24 hours a day, 365 days a year:

  • Call 116 123 (free from any phone)
  • Call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day) 

Samaritans is there for anyone who wants to talk. 

If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10pm every day).

Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 587 0800 (6pm to midnight every day). If you're unable to connect to the main number you can call 0800 689 0880.

You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you're affected by suicide or suicidal thoughts. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0300 102 2470 (24 hours, 7 days a week), email pat@papyrus-uk.org or text HOPE to 88247.

If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or email call@helpline.wales.

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